Q.
How do I profit by using the Tuscan Leveling
System?
A.
In most cases, installation time is 2 to 3 times faster,
which puts money in your pocket when the job is bid on a
square foot basis. Additionally, as installer, you can
usually pass on the cost of the Tuscan Leveling System to
your client as part of the cost of the job.
Q.
Can the caps be reused?
A.
Installers report that they have reused the caps dozens of
times (which greatly reduces the overall cost of
installing).
Q.
Does the Tuscan Leveling System help eliminate
lippage?
A.
Yes, the unique patented system virtually eliminates
lippage.
Q.
Does the Tuscan Leveling System eliminate grinding after
instillation?
A.
In most cases the Tuscan Leveling System virtually
eliminates the need for grinding.
Q.
Does my floor need to be level prior to
installation?
A.
For best results, it is advisable to follow standard
professional practices for substrate leveling.
Q.
How much faster is the tile leveling process using the
Tuscan leveling System?
A.
Responses from actual installers indicate that in large
open spaces the installation can be three times as fast. In
areas where there is significant cut up or fitting, to be
done, they report it can be twice as fast. In our DVD we
show two installers, plus a helper, installing 124 square
feet in only one hour.
Q.
Will the Tuscan Leveling System work with small
tile?
A.
The Tuscan Leveling System is designed to work with tiles
12 inches or larger.
Q.
Will the Tuscan Leveling System work on large format tile
and slabs?
A.
Yes, the trend worldwide is moving toward large format, the
Tuscan Leveling System is ideal for leveling these large
form materials.
Q.
Will the Tuscan leveling System work with ceramic tiles?
A.
The Tuscan leveling System will work with ceramic, marble,
onyx, granite, and most composites.
Q.
How do I use the Ergonomic Installation Tool?
A.
Set tool on STD, then turn the smaller red knob to level
#1-5 to tighten and set tile (the higher the number the
bigger the tile).
To break strap after morter has set: set tool on HVY, then
turn red knob to highest setting #8.
Q.
Why are there two different types of Installation
Tools?
A.
The Ergonomic Tool is primarily for the professional
installer and the Manual Tool is primarily for the
DYI's.
Q.
Do I really need to use the Installation Tool to remove the
caps after the morter has set?
A.
Some installers have reported that, after morter has set,
they find it easier to just kick the caps (or use a rubber
mallot) in the direction of the grout line and they easily
break away. However, we can't recommend this because, if
using this option, one must use CAUTION to avoid scratching
the tile!
Q.
When using the Tuscan leveling System, can tiles be walked
on while adhesive is still wet?
A. In
some cases, yes, such as the tiles in the demo. However,
there are so many variables in tile setting that change
with each particular instillation, we can’t recommend
it.
Q.
Can the Tuscan Leveling System be used on walls?
A.
Yes.
Q.
Why do you recommend soaking the straps in hot water prior
to use?
A.
For best results, straps should be soaked over night, or
for one hour prior to use in hot water. Soaking is one time
only, regardless of how long the straps are on hand. The
proprietary composition of the strap needs to absorb
sufficient moisture so it will stretch properly during
installation. As the mastic adhesive is drying, it pulls
moisture out of the strap so that the strap can snap off
cleanly after drying is complete.
Q.
Will there be air pockets under tiles after using the
Tuscan leveling System?
A.
No. We recommend that the installer “back-butter” the tiles
as part of the installation.
Q.
What is the learning curve using the Tuscan leveling
System?
A.
Usually only an hour or two, not days…
Q.
Where can I get the Tuscan Leveling System?
A.
Currently, the Tuscan Leveling System is distributed in
North America, Mexico and the Caribbean through
GranQuartz.
Other countries should contact us directly about
availability. We are in the process of setting up
distributorships worldwide.
Q.
How can I qualify to become a
distributor?
A.
Send us a request, with your company profile and number of
dealer outlets and we’ll get back to you.
