The Lippage-Free Tile System
Q.
How
do I profit by using the Tuscan Leveling
System?
A. In most cases,
installation time is 2 to 3 times faster, which
puts money in your pocket when the job is bid on
a square foot basis. Additionally, as installer,
you can usually pass on the cost of the Tuscan
Leveling System to your client as part of the
cost of the job.
Q. Can the caps be
reused?
A. Installers
report that they have reused the caps dozens of
times (which greatly reduces the overall cost of
installing).
Q. Does the Tuscan
Leveling System help eliminate
lippage?
A. Yes, the unique
patented system virtually eliminates
lippage.
Q. Does the Tuscan
Leveling System eliminate grinding after
instillation?
A. In most cases
the Tuscan Leveling System virtually eliminates
the need for grinding.
Q.
Does
my floor need to be level prior to
installation?
A.
For
best results, it is advisable to follow standard
professional practices for substrate leveling.
Q
. How much faster
is the tile leveling process using the Tuscan
leveling System?
A.
Responses from
actual installers indicate that in large open
spaces the installation can be three times as
fast. In areas where there is significant cut up
or fitting, to be done, they report it can be
twice as fast.
Q.
Will
the Tuscan Leveling System work with small
tile?
A.
The
Tuscan Leveling System is designed to work with
tiles 12 inches or larger.
Q.
Will the Tuscan
Leveling System work on large format tile and
slabs?
A.
Yes, the trend
worldwide is moving toward large format, the
Tuscan Leveling System is ideal for leveling
these large form materials.
Q. Will the Tuscan
leveling System work with ceramic tiles?
A. The Tuscan
leveling System will work with ceramic, marble,
onyx, granite, and most composites.
Q.
How
do I use the Ergonomic Installation Tool?
A.
Set
tool on STD, then turn the smaller red knob to
level #1-5 to tighten and set tile (the higher
the number the bigger the tile).
To
break strap after morter has set: set tool on
HVY, then turn red knob to highest setting #8.
Q. Why are there
two different types of Installation
Tools?
A. The Ergonomic
Tool is primarily for the professional installer
and the Manual Tool is primarily for the
DYI's.
Q. Do I really need
to use the Installation Tool to remove the caps
after the morter has set?
A.
Some
installers have reported that, after mortar has
set, they find it easier to just kick the caps
(or use a rubber mallot) in the direction of the
grout line and they easily break away. However,
we can't recommend this because, if using this
option, one must use CAUTION to avoid scratching
the tile!
Q. When using the
Tuscan leveling System, can tiles be walked on
while the adhesive is still
wet?
A. In many cases
yes, such as the tiles in the demo. However,
there are so many variables in tile setting, that
change with each particular instillation, we
can’t recommend it.
Q. Can the Tuscan
Leveling System be used on walls?
A. Yes.
Q. Why do you
recommend soaking the straps in hot water prior
to use?
A. The nylon
composition of the strap needs to absorb
sufficient moisture so it will stretch properly
during installation. Straps should be soaked for
one hour prior to use in hot (not boiling)
water
or for a minimum of
four hours if room temperature water is used.
Many installers find it most convenient to soak
the straps overnight (in room temperature water)
just prior to the job. The proprietary nylon
composition of the strap was engineered in a way
that, as the mortar is drying, it pulls the
moisture out of the strap, making the strap
brittle, so that the strap can snap off cleanly,
after the drying is complete. If you experience
straps breaking during the initial setting
process, it is likely the result of the strap not
being soaked properly.
Q. Can the straps
be used if they are frozen?
A. No. Absolutely
not!
Q. Will there be
air pockets under tiles after using the Tuscan
Leveling System?
A. No. We recommend
that the installer 'back-butter' the tiles as
part of the installation. The Tuscan Leveling
System passed all fourteen steps of the Robinson
Test, which proved there are no voids created
using the system, as a result, the Tuscan
Leveling System earned the highest commercial
rating possible for ceramic tile.
Q. What is the
learning curve using the Tuscan leveling
System?
A. Usually the
learning curve is only an hour or two, not
days.
Q. Where can I get
the Tuscan Leveling System?
A. The Tuscan
Leveling System Master distributor in North
America, Mexico and the Caribbean is Pearl
Abrasive at www.pearlabrasive.com.
Pearl Abrasive is in the process of setting up
distributors. Contact them to see if you qualify
as a distributor, or for the nearest location of
a distributor in your area. Tuscan Leveling
System Master distributors in other Countries can
be found on our Contacts
page.
Q. How can my
company qualify to become a master
distributor?
A. Send a request,
with your company profile, number of dealer
outlets, or the Countries you operate in, to us
at:
info@tuscanleveling.com and we’ll get
back to you.
